Subprocessors
Last updated: 18 April 2026
VoiceFront uses the following third-party service providers (“subprocessors”) to deliver our service. Each subprocessor is bound by a data processing agreement and processes data only as necessary for the stated purpose.
| Provider | Purpose | Jurisdiction | Transfer Mechanism |
|---|---|---|---|
| OpenAI | Voice AI (speech-to-text, text-to-speech, conversation intelligence), call transcript analysis, lead scoring | United States | EU-US DPF certified |
| Twilio | Telephone number provisioning, inbound/outbound call routing, SMS notifications | United States | EU-US DPF certified |
| Fly.io | Voice processing infrastructure (Pipecat real-time voice pipeline), hosted in London (LHR) | United States (company), London (data processing) | Standard contractual clauses |
| Vercel | Application hosting, edge functions, static assets | United States | EU-US DPF certified |
| Neon | PostgreSQL database (application data, call records, knowledge base) | United States | Standard contractual clauses |
| Peach Payments | Payment processing (South African cards and payment methods) | South Africa | N/A (domestic processor) |
| Postmark (ActiveCampaign) | Transactional email delivery (verification, notifications, lead alerts) | United States | EU-US DPF certified |
Updates to this list
We review and update this subprocessor list quarterly. If we add a new subprocessor that processes personal information, we will update this page at least 30 days before the new subprocessor begins processing data. Subscribers with active accounts will be notified by email of material changes.
Questions? Contact privacy@voicefront.studio. See also our Privacy Policy.